Privacy Policy

Effective Date: August 14, 2026

At RubyAstro, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our personalized astrology reports.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you may have regarding your information.

By using RubyAstro, submitting your information, or purchasing a report, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you use our website, complete an astrology report form, make a purchase, or contact us. Depending on the service you use, this information may include:

• ✦Your name
• ✦Email address
• ✦Date of birth
• ✦Time of birth
• ✦Place of birth
• ✦Gender, if requested for the selected report
• ✦Birth details of another person when required for a compatibility or other multi-person report
• ✦Information you provide when contacting customer support
• ✦Order and transaction-related information

We only request information that is reasonably necessary to provide the service you select.

2. Birth Information and Astrology Reports

Our services are personalized using the birth information you provide. Your date of birth, time of birth, place of birth, and other information requested during the ordering process may be used to calculate astrological charts and generate your personalized astrology report.

For certain products, such as compatibility readings, you may be asked to provide birth information for another person. If you provide another person’s information, you are responsible for ensuring that you have the appropriate permission or authority to provide that information to us.

3. How We Use Your Information

We may use the information we collect to:

• ✦Process your order
• ✦Create your personalized astrology report
• ✦Deliver your completed report to the email address you provide
• ✦Process and maintain transaction records
• ✦Communicate with you regarding your order
• ✦Respond to questions or customer support requests
• ✦Maintain and improve our website and services
• ✦Detect, prevent, and address fraud, abuse, security issues, or technical problems
• ✦Comply with applicable legal obligations

We do not use your birth information to make decisions about employment, credit, insurance, housing, or other eligibility-related matters.

4. Payments

Payments on RubyAstro are processed through Stripe, a third-party payment processor. When you make a payment, certain payment and transaction information is provided directly to Stripe for payment processing.

RubyAstro does not receive or store your complete credit or debit card number. Stripe processes your payment information according to its own privacy practices and security standards.

5. Report Delivery

Personalized astrology reports are delivered electronically to the email address provided during the ordering process. It is your responsibility to provide an accurate and accessible email address when placing an order.

We may use your email address to send your report and important service-related communications concerning your purchase.

6. Cookies and Similar Technologies

RubyAstro may use cookies and similar technologies that are necessary for website functionality, security, checkout processes, preferences, and performance. Cookies are small data files stored on or accessed through your device when you visit a website.

Depending on your browser, you may be able to block or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

7. Advertising and Meta Pixel

We may use advertising and measurement technologies provided by Meta, including the Meta Pixel, to understand how visitors interact with our website and to measure the effectiveness of advertising campaigns on platforms such as Facebook and Instagram. These technologies may collect or receive information such as:

• ✦Pages visited
• ✦Website interactions
• ✦Browser or device information
• ✦IP address
• ✦Referral information
• ✦Purchase or conversion events
• ✦Cookie or similar technology identifiers

Meta may process this information according to its own privacy policies. Where required by applicable law, we will provide appropriate choices or obtain consent before using non-essential advertising or tracking technologies.

8. How We Share Information

We do not sell your birth details or astrology report content. We may share limited personal information with service providers when necessary to operate our website and provide the services you request. These may include:

• ✦Payment processing providers
• ✦Email and report delivery providers
• ✦Website hosting and infrastructure providers
• ✦Advertising and measurement providers
• ✦Security, fraud prevention, and technical service providers

These providers may process information on our behalf or under their own applicable privacy terms, depending on the service.

We may also disclose information if reasonably necessary to comply with applicable law, regulation, legal process, or a valid governmental request, or to protect the rights, safety, and security of RubyAstro, our users, or others.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing your report, maintaining appropriate business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

Different types of information may be retained for different periods depending on their purpose and applicable requirements.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

11. Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws. These rights may include the ability to request:

• ✦Access to certain personal information we hold about you
• ✦Correction of inaccurate personal information
• ✦Deletion of certain personal information
• ✦Information about how your personal information is used or disclosed
• ✦Other rights available under applicable privacy laws

Some requests may be subject to legal exceptions, verification requirements, or record-retention obligations. To submit a privacy request, contact us at hello@rubyastro.com.

12. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws. Where applicable, these rights may include requesting access to, correction of, or deletion of personal information, as well as certain choices regarding the use of personal information for targeted advertising or similar activities.

The availability of these rights depends on applicable law and whether those laws apply to RubyAstro. You may contact us at hello@rubyastro.com to submit a privacy-related request.

13. Children’s Privacy

Our website and services are intended for use by adults and are not directed to children under the age of 13. We do not knowingly accept orders or collect personal information directly from children under the age of 13.

However, a parent or legal guardian may purchase an astrology report for their child and provide the child’s birth information for the purpose of creating that report. In such cases, we rely on the parent or legal guardian to provide the information with appropriate authority and consent.

Information provided about a child is used only as reasonably necessary to provide the requested service and for other purposes described in this Privacy Policy. If you believe that a child under 13 has provided personal information to us directly without the involvement or authorization of a parent or legal guardian, please contact us at hello@rubyastro.com.

14. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites and services.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing information to them.

15. International Users

Our website and services may be accessed by users from different locations. Depending on where our business, service providers, and technical infrastructure are located, your information may be processed or stored outside your state, province, or country.

Where required, we take appropriate steps to handle personal information in accordance with applicable privacy requirements.

16. Marketing Communications

We currently use your email address primarily to provide the services you request, including order confirmations, report delivery, and important communications related to your purchase.

If we introduce promotional or marketing emails in the future, we may update this Privacy Policy and provide applicable choices, including an unsubscribe option where required.

17. Analytics

We may introduce additional analytics tools in the future to better understand website usage and improve our services.

If we begin using additional analytics technologies that materially affect how personal information is collected or processed, we may update this Privacy Policy and provide any notices or choices required by applicable law.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technologies, business practices, or legal requirements. When we make changes, we will update the Effective Date displayed at the top of this page.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

RubyAstro
Email: hello@rubyastro.com